Residential Window Film Limited Warranty

Gila® residential window films and application tools are warranted against manufacturing defects for a period of 90 days from the date of original purchase. If any product fails to conform to the foregoing warranty, and the purchaser submits a valid warranty claim during the warranty period set forth above, the purchaser may obtain replacement product at no charge to the purchaser. Original proof of purchase and an explanation of the manufacturing defect will be required to substantiate any warranty claim. It is therefore recommended that the purchaser retain the sales receipt. In addition, we reserve the right to request samples of the defective window film or application tool to substantiate any warranty claim.

Gila residential window films are also warranted against failure of the glass described herein due to (1) Seal Failure for a period of thirty-six (36) months from the date of original purchase if covered by the original sealed unit manufacturer (due to the wide variety of compounds used, no warranty coverage is provided for "backbedding sealants"); Consumer must provide proof of an existing in force manufacturer's glass warranty and (2) Thermal Shock Fracture for a period of sixty (60) months from the date of original purchase. The replacement cost is limited to a value up to $500 (U.S.) per window of said glass caused solely as a direct result of the application of Gila residential window film. There is a deductible of $25.00 (U.S.) or 5% of the replacement cost, whichever is greater.

The warranty coverage herein is made solely to the original purchaser and may not be transferred.

Our obligations to the purchaser, whether such claim be based in contract, negligence, tort or otherwise, shall be solely as provided herein and damages and remedies shall be solely as provided hereunder. In no event shall we be liable installation costs of replacement film or for removing the defective film.

This warranty is void if the film is subject to abuse or improper care. We assume no liability for scratching or damaging of the film caused by or relating to improper installation, treatment or cleaning.

EXCEPT AS PROHIBITED BY APPLICABLE LAW, WE HEREBY DISCLAIM LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM ANY CAUSE WHATSOEVER. EXCEPT AS EXPRESSLY PROVIDED HEREIN, WE HEREBY EXCLUDE AND DISCLAIM ANY AND ALL EXPRESS WARRANTIES AND, EXCEPT DURING THE WARRANTY PERIOD SET FORTH ABOVE, ALSO EXCLUDE AND DISCLAIM ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some States/Provinces do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from State/Province to State/Province.

Window Care

  • DO NOT wash film for thirty (30) days after installation.
  • DO NOT use brushes, ammonia cleaners or any type of abrasive cleaners.
  • When cleaning, use a soft cloth or clean synthetic sponge with soapy water.
  • Use a soft cloth or soft squeegee for drying the window.

Any warranty claims should be submitted to:

Solutia Inc.
Performance Films Division
Gila Film Products
PO Box 66760
St. Louis, Missouri 63166
USA