WARRANTY

The GILA® (pronounced heela) Products Division of CPFilms Inc offers the following warranty for all of its window film and accessory products:

"At any time, CPFilms will gladly replace any product with a manufacturing defect upon receipt from the consumer of the original dated sales receipt, an explanation of the manufacturing defect, and the product label and UPC code from the box."

Naturally, this policy provides replacement of products with manufacturing defects for which CPFilms is responsible. Problems that arise due to the skill of the installer, his patience, or practice handling the film may be beyond the coverage or intent of this warranty. For this reason, this warranty does not extend to any GILA brand films installed by and/or the quality of labor provided by hired third-party installers.

A request for a refund from GILA will be denied only because GILA did not receive the purchase price: the retailer did. You may return the product to the retailer for a refund. Many retailers do reserve the right to set their own refund policies. For this reason, GILA offers to REPLACE defective products under the terms specified above and on each carton of window film.

Specific questions about the warranty should be directed to:
GILA Products Division
Dept DIY/WAR
CPFilms Inc
PO Box 5048
Martinsville, VA 24115

All warranty claims must be submitted in writing.

NOTE: Not all GILA film products and accessories are available at every store. Retailers determine their own product selection and price. If you find opened or damaged product at the store, please notify the store or department manager so that he can remove those items from the display.